Return & Exchange Policy

At BC Store, we want you to be fully satisfied with your order. If you face any issue with your item, you can contact us and our team will assist you.

Exchange Policy

You can request an exchange within 3 days of receiving your order.

To be eligible for exchange:

The item must be unused, unworn, and in its original condition.
The item must have to be on its original packaging.
The item must not be washed, damaged, or altered in any way.

Return Policy

Returns are accepted only if the item has a manufacturing defect or if you received the wrong item.

To request a return, please contact us within 3 days of receiving your order and send clear photos of the issue.

Size Exchange

If you ordered the wrong size, you can request a size exchange.

The customer is responsible for any shipping fees related to size exchanges.

Non-Returnable Items

Items cannot be returned or exchanged if they have been worn, washed, damaged, used, or altered.

How to Request a Return or Exchange

Please contact us through WhatsApp or our social media channels with your order details, and our team will guide you through the process.